SHIPPING
POLICY
A hat worth waiting for, delivered with care.
Company Information
| Operating Brand | mianbrea™ |
| Registered Enterprise | Beijing Xingchen Yunyao Technology Co., Ltd. |
| Principal Officer | Lyu Yanli (Legal Representative) |
| Support & Privacy Contact | +86 18124200169 |
| service@mianbreat.com | |
| Customer Service Hours | Monday – Friday, 9:00 AM – 6:00 PM (GMT+8) |
| Corporate Headquarters | Room 4018, North Side, 2nd Floor, Building 4, No. 123 Zhongguancun East Road, Haidian District, Beijing, China |
| Brand Ownership | mianbrea™ is a brand owned and operated by Beijing Xingchen Yunyao Technology Co., Ltd. |
At mianbrea™, we believe a well-made hat deserves a journey that matches its quality. This Shipping Policy outlines how we prepare, dispatch, and deliver every order — from our workshop to your doorstep.
Each hat is inspected, shaped, and packaged by hand before it leaves our facility. We take the time to get it right, because the first impression your hat makes should be the one we intended.
Order Processing
Every mianbrea™ order receives individual attention before it ships.
Estimated Delivery
Because mianbrea™ hats are fulfilled through our global network of trusted partners, delivery timelines vary by region. The estimates below reflect typical transit times after your order has shipped.
| United States | 10 – 15 Business Days |
| Canada / UK / Australia | 11 – 16 Business Days |
| Rest of World | 15 – 20 Business Days |
Delivery times are estimates and not guaranteed arrival dates. Quality craftsmanship and careful delivery take time — we appreciate your patience.
Order Tracking
Once your hat has been dispatched, you will receive a shipping confirmation email containing your tracking number.
Customs & Duties
For international orders, shipments are sent DDU (Delivered Duty Unpaid). This means:
Customs fees are uncommon for headwear and accessories, but regulations vary by country. We recommend checking your local import policies before placing an order.
Changes & Cancellations
We begin processing orders promptly to ensure timely delivery. If you need to update your shipping address or cancel your order, please contact us at service@mianbreat.com within 12 hours of placing your order.
Once an order enters the processing stage, modifications or cancellations are no longer possible. We appreciate your understanding — this efficiency is what allows us to deliver your hat as quickly as possible.
Lost or Damaged Shipments
Your satisfaction is our priority. If something goes wrong in transit, we will make it right.
Damaged on Arrival
If your package arrives damaged, send us a photo within 72 hours of delivery, and we will arrange a free replacement — no questions asked.
Lost in Transit
If the carrier confirms your package is lost, we will send a replacement free of charge. Your hat will reach you — one way or another.
Thank you for choosing mianbrea™.
Good things come to those who wait — and a great hat is worth every day.